To our valued members:

Please be aware that a fraudulent “phishing scam” e-mail is circulating on the Internet, targeting SBSEFCU members in an attempt to obtain or verify your personal information.

The e-mail appears to come from SBSEFCU, and it states that your account has been locked for security reasons and that in order to restore full access to the account; you must click on the provided link and follow an “unlocking procedure.”

The “unlocking procedure” asks you to update your personal information. In order to make the e-mail look legitimate, the fraudulent e-mail contains a link to another website that appears identical to the SBSEFCU website. While made to look legitimate, this e-mail and the website link are not.

SBSEFCU NEVER solicits you to request your personal account information through e-mails or by telephone. Requests such as these are fraudulent and should be reported immediately.

In the event that you receive such an e-mail “phishing” for your personal information, please do not respond. If you have already responded to this fraudulent e-mail, please contact SBSEFCU immediately at 909-882-2911.

To submit a secure email online, please log in to Home Banking Access.

Please be aware that SBSEFCU maintains a number of safeguards for your protection concerning various charge card and e-mail fraud schemes; however new schemes are constantly arising and it is important that you be alert to questionable requests for personal information. Of course, it is also important to monitor your account statements for suspicious activity and we encourage you to routinely do so. In addition, you may also visit www.ftc.gov/idtheft for further information.

To view an example of a fraudulent “phishing scam” e-mail,
please click here.